Made appointment to get estimate for exterior window shutters replacement. No one showed up or called.
Update: Owner has contacted me, apologized, and offered to make things right (thank you!). I will update review as we progress.
Shutters have been installed and they look great. I got a good price and am satisfied with the job. I appreciate the owner working with me after the initial problem. Shows the company has integrity, which is somewhat rare these days. I would use them again.